Privacy Policy

---

Effective Date: 18 May 2024

At LearnBridge, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect both personal and non-personal information from you, including:

• Name, email address, and other contact details when you register for our services.
• Data about your child’s learning progress and usage of our educational resources.
• Usage data, cookies, and other tracking technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide our services, including tutoring and learning resources.
• To communicate with you regarding your child's progress.
• To improve our services based on feedback and performance analysis.
• To comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing Data

For users in the European Union (EU), our legal basis for processing personal data is:

• Consent: You have given clear consent for us to process your personal data.
• Contract: The processing is necessary for the performance of a contract.
• Legitimate Interests: The processing is necessary for our legitimate interests, such as improving services and marketing.

For South African users, we comply with POPIA, ensuring the lawful use of personal information.

4. Sharing Your Information

We do not share your personal information with third parties, except:

• When required by law or regulatory authorities.
• To service providers that help us deliver our services (under strict data protection obligations).

5. Security of Your Information

We use appropriate technical and organizational measures to secure personal information, including encryption and secure access controls.

6. International Data Transfers

If you are located outside South Africa, your data may be transferred to and processed in countries other than your own. We ensure that any such data transfers are done in compliance with GDPR or POPIA regulations.

7. Your Rights

Under GDPR and POPIA, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict the processing of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at info@learnbridge.co.za.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and track website traffic. You can control cookie settings through your browser.

9. Children's Privacy

We require parental consent for the collection of personal information for children under 18. We encourage parents to monitor their child’s use of our services.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@learnbridge.co.za
Address: 4 Swallow Drive, Sandton View, Fourways, 2050